FAQ's

What does "UboraSafi" mean?
"Ubora" and "Safi" mean excellence and purity, respectively. The name reflects the company's commitment to delivering high-quality products that embody these qualities.

What types of products does UboraSafi Foods offer?
UboraSafi Foods specializes in chicken and turkey sausages, including minced sausage and sausage patties, which are unique offerings in Uganda.

Are UboraSafi products halal-certified?
Yes, all products from UboraSafi Foods LTD are halal-certified, ensuring they adhere to the highest standards of purity and cater to a broad clientele.

What sets UboraSafi products apart from others?
UboraSafi products stand out due to their exclusive focus on chicken and turkey sausages, which ensures unparalleled expertise and consistent quality. Additionally, the company's commitment to innovation results in unique offerings and superior taste.

Does UboraSafi Foods prioritize sustainability?
Yes, sustainability is a core value for UboraSafi Foods. They ensure ethical sourcing, sustainable production practices, and responsible waste management, reflecting their respect for the environment and community.

What is the 7-day quality guarantee?
UboraSafi Foods offers a 7-day quality guarantee, allowing customers to return any unused portion of their sausage within 7 days if they are unsatisfied. This guarantee demonstrates the company's commitment to customer satisfaction.

How does UboraSafi Foods collaborate with businesses?
UboraSafi Foods values collaboration with restaurants, hotels, and businesses, working closely to understand specific needs and ensure that their products exceed expectations. They view their core customers as partners in their culinary journey.

How can I place an order?
To place an order, simply browse our online store, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information. If you encounter any issues, our customer support team is ready to assist.

What payment methods do you accept?
We accept various payment methods, including credit/debit cards and PayPal. Your payment information is processed securely to ensure your privacy.

How can I stay updated on new arrivals and promotions?
Stay connected with us through our social media channels and subscribe to our newsletter. This way, you'll be the first to know about new arrivals, exclusive promotions, and any exciting updates from Ubora Safi.

Can I contact customer support for assistance?
Absolutely! Our customer support team is here to help. You can reach us through the "Contact Us" page on our website or email us at customer contact@uborasafi.com. We strive to respond promptly to ensure you have the best shopping experience.